Privacy Policy

K2APPS LTD built the Livango app as a Freemium application. This SERVICE is provided by K2APPS LTD at no cost and is intended for use as is.

This Privacy Policy informs users about our policies regarding the collection, use, and disclosure of personal information for those who choose to use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used to provide and improve the Service. We do not use or share your information with anyone except as described in this Privacy Policy.

Unless otherwise defined in this document, the terms used in this Privacy Policy have the same meanings as those in our Terms & Conditions, available within the Livango app.

Information Collection and Use

To provide a better experience, we may ask you to provide personally identifiable information such as your name, email address, and Advertising ID. This information will be retained and used as described in this policy.

The app also uses third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the app:

• Google Play Services

• AdMob

• Firebase Analytics

• Firebase Crashlytics

• Facebook

• Branch

Log Data

In the event of an error within the app, we collect data and information on your device (via third-party tools) called Log Data. This may include your device’s IP address, device name, operating system version, app configuration, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are small files commonly used as anonymous unique identifiers. While this app does not directly use cookies, third-party libraries integrated into the app may use them. You can accept or refuse cookies and be notified when a cookie is being sent. Refusing cookies may limit some features of the Service.

Service Providers

We may employ third-party companies and individuals to:

• Facilitate our Service

• Provide the Service on our behalf

• Perform Service-related functions

• Assist us in analyzing Service usage
  
  

These third parties have access to your personal data solely to perform tasks on our behalf and are obligated not to disclose or use the data for any other purpose.

Security

We value your trust in providing us with your personal information and strive to use commercially acceptable means to protect it. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

Links to Other Sites

Our Service may contain links to external websites. We are not responsible for the content, privacy policies, or practices of any third-party sites and encourage you to review their privacy policies.

Children’s Privacy

Our Service is intended for users aged 9 and above. We are committed to protecting the privacy of young users and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA), where applicable.

We do not knowingly collect personal information from children under the age of 9. If we discover that a child under 9 has provided us with personal data without verifiable parental consent, we will take steps to delete such information as quickly as possible.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at contact@livango.org, and we will take appropriate action to remove that data from our systems.

User Data Deletion Instructions

If you would like to delete your data associated with your Livango account, regardless of how you signed in (email, Google, Facebook), you can request its removal by contacting us: contact@livango.org

Please include the email address or account identifier used to log in, and clearly state that you are requesting the deletion of your personal data.

Once we receive your request, we will:

• Verify your identity,

• Permanently delete your data from our systems,

We are committed to protecting your privacy and complying with applicable data protection regulations such as the GDPR and COPPA.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. Changes are effective immediately upon posting.

EU Representative (Article 27 GDPR)

In accordance with Article 27 of the GDPR, K2 APPS LTD has appointed:
Łukasz Popławski
Address: ul. Wysockiego 19, 15-126 Białystok, Poland
E-mail: lukasz@k2apps.org

The EU representative acts as a contact point for data subjects and supervisory authorities within the European Union.

Contact Us:

If you have any questions or suggestions about our Privacy Policy, email us at contact@livango.org.

Terms & Conditions

By downloading or using this app, you agree to these terms. Please read them carefully.

You are not permitted to copy, modify, translate, extract source code, or create derivative works from the app or any part of it, including our trademarks. All rights related to the app—including trademarks, copyrights, and database rights—remain the property of K2APPS LTD.

Use of the App

K2APPS LTD aims to keep the app functional and efficient. We reserve the right to update or charge for services at any time, but we will always clearly inform you of any costs before you are charged.

The Livango app stores and processes the personal data you provide to deliver the Service. It is your responsibility to keep your device and app access secure. We strongly recommend that you do not jailbreak or root your device, as this may compromise your security and app functionality.

Internet and Data Usage

Certain app features require an active internet connection. This can be via Wi-Fi or a mobile network. K2APPS LTD is not responsible for functionality issues resulting from lack of connectivity or insufficient data allowance.

If using the app outside of a Wi-Fi zone, your mobile provider’s terms may apply, and you may incur charges. You are responsible for any such costs. If you are not the bill payer, ensure you have permission before using the app.

Device Responsibility

You are responsible for ensuring your device is charged and operational. K2APPS LTD cannot be held accountable if your device’s battery dies and you cannot use the Service.

Accuracy of Information

While we strive to ensure the app is always up to date, we rely on third parties for some content. K2APPS LTD does not accept liability for any loss—direct or indirect—arising from reliance on app content.

Updates and Termination

The app is currently available for Android. System requirements may change, and you may need to download updates to continue using the app. While we aim to maintain compatibility, we cannot guarantee it indefinitely. You agree to accept updates when offered.

We may discontinue the app at any time without notice. Upon termination:

• Your rights to use the app will end

• You must stop using and uninstall the app

Changes to These Terms

We may update these Terms and Conditions periodically. Any updates will take effect immediately upon being posted on this page.

Contact Us:

If you have any questions or suggestions about our Terms and Conditions, email us at contact@livango.org.